Privacy Policy

Overview

This Privacy Policy explains how Innate Dental Solutions of Plano LLC ("Innate Dental Solutions," "we," "us") collects, uses, and safeguards information when you visit innatedentalsolutions.com (the "Site"). It applies to information collected through the Site and does not cover information collected offline or in our office.

Information We Collect

Information you provide: When you request a consultation or contact us, you may submit your name, phone number, email address, and any details you choose to include in a message.

Information collected automatically: Like most websites, we automatically collect technical and usage data such as your IP address, browser and device type, referring pages, and the pages you view, through cookies and similar technologies.

Cookies & Analytics

We use Google Analytics 4 to understand how visitors use the Site so we can improve it. Google Analytics sets cookies that collect usage data in aggregate.

We use Google Consent Mode. By default, analytics storage is disabled until you choose "Accept" on our cookie banner. If you select "Decline," analytics cookies are not set. You can change your choice at any time by clearing your browser's site data, which will make the banner appear again. You can also learn how Google uses data at policies.google.com/technologies/partner-sites.

How We Use Your Information

We use the information we collect to respond to your inquiries and schedule consultations; to operate, maintain, and improve the Site; to understand site traffic and performance; and to comply with legal obligations.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Site and analytics (such as Google), and with financing partners only if and when you choose to apply for financing through them. We may also disclose information when required by law or to protect our rights.

Protected Health Information (HIPAA)

This website is for general information and appointment requests. Please do not submit detailed medical history, diagnoses, or other sensitive health information through Site forms. Your protected health information as a patient is handled in accordance with HIPAA and is described in our separate Notice of Privacy Practices, which you receive at our office.

Data Security

We use reasonable administrative and technical measures, including HTTPS encryption, to protect information transmitted through the Site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

You can decline analytics cookies using our banner, opt out of communications we send you, and contact us to request access to, correction of, or deletion of personal information you have provided. Depending on your state of residence, you may have additional rights regarding your personal information.

Third-Party Links

The Site may link to third-party websites (for example, financing providers). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date above reflects the most recent revision.

Contact Us

Innate Dental Solutions of Plano LLC
4708 W Plano Pkwy STE 200, Plano, TX 75093
Phone: (972) 519-0990
Email: Frontdesk@innatedentalsolutions.com